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  JOBS OFFERED
IT Support Engineer for UAE
Desktop hardware and software troubleshooting experience, including an expert level of Windows 7/10
User management of Active Directory and other applications (CRM, bespoke applications, etc.)
Troubleshooting of printing issues
Troubleshooting of user connectivity issues (Wi-Fi, Internet Explorer, etc.)
Experience with managing security related incidents such as virus infection
Basic knowledge of using deployment tools like SCCM (or anything similar)
Experience with troubleshooting remotely
Understanding of ITIL, particularly, incident management and request fulfilment processes – understanding of SLA
Having experience with managing tickets end-to-end through any ITSM tool
Apply by : ambili.krishnan@vamsystems.com or call us +91 476 2681150.
 
E-mail: Send an e-mail (Hits: 522) (date: 23-01-2018)
 
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